Privacy Policy

Maid in Gosfield provides residential and commercial cleaning services throughout Gosfield and surrounding areas.

We are the data controller responsible for your personal information.

• Business Name: Maid in Gosfield
• Address: 78 Edmund Green, Gosfield, CO9 1UF
• Email: sarah_whitlock@btinternet.com
• Telephone: 07896847664

We may collect and process the following personal data:

• Name
• Email address
• Telephone number
• Property address
• Service requirements
• Correspondence and enquiries

When you visit our website, we may also collect:

• IP address
• Browser type and version
• Device information
• Website usage data
• Cookies and similar technologies

If you make payments online, payment details are processed securely by our third-party payment providers. We do not store your full payment card details.

• Provide cleaning services
• Respond to enquiries and quotations
• Manage appointments and bookings
• Process payments and invoices
• Communicate regarding services
• Improve our website and customer experience
• Meet legal and regulatory obligations
• Send marketing communications where you have consented

Under UK GDPR, we rely on the following lawful bases:

• Contract: To provide requested services.
• Legitimate Interests: To operate and improve our business.
• Legal Obligation: To comply with tax, accounting, and legal requirements.
• Consent: For marketing emails and optional cookies.

We do not sell your personal information.

We may share your data with:

• Payment processors
• IT and website service providers
• Accountants and professional advisers
• Regulatory authorities where required by law

All third parties are required to respect the security of your personal data.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and tax requirements.

Typically, customer records may be retained for up to 6 years after the end of our business relationship.

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time where processing is based on consent

To exercise your rights, contact us using the details above.

Our website may use cookies to:

• Ensure website functionality
• Analyse website traffic
• Improve user experience

You can manage cookie preferences through your browser settings or our cookie banner.

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner's Office.

Website: ico.org.uk

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.